General Questions

A collection of frequently asked questions about our e-cigarette products, how to use them, purchasing process, shipping policies and more. If you do not find the information you are looking for, please feel free to contact our customer service team and we will answer your question as soon as possible.
What is an e-cigarette?

An e-cigarette is a device that heats a liquid (typically containing nicotine, flavorings, and other ingredients) to produce vapor. Unlike traditional cigarettes, e-cigarettes do not produce smoke, and are generally considered to be less harmful to health.

What makes LOST THC's e-cigarettes special?

LOST THC e-cigarettes combine innovative designs with high-quality e-liquids to deliver a smooth and flavorful vaping experience. We prioritize product safety and quality control to ensure every product is safe and enjoyable.

How do I use LOST THC e-cigarettes?
  • Fill the e-liquid: Pour the e-liquid into the atomizer or pod.
  • Power on and vape: Press the power button and inhale the vapor, or use an automatic draw device.
  • Charging: When the battery is low, use the included USB cable to recharge.
What are the ingredients in LOST THC e-liquid?

Our e-liquids consist of vegetable glycerin (VG), propylene glycol (PG), nicotine, and natural or artificial flavorings. We ensure that all our e-liquids are made with safe ingredients and undergo strict quality testing.

Is vaping safer than smoking traditional cigarettes?

E-cigarettes are generally considered to pose less harm than traditional cigarettes, but they are not entirely risk-free. We recommend exercising caution when using e-cigarettes, especially for minors, pregnant women, and individuals with heart or respiratory conditions.

 

Brand and commitment

What is the brand concept of LOST THC?

LOST THC is committed to providing innovative and high quality e-cigarette products. We focus on creating a safe, comfortable and enjoyable experience for consumers, and strive to become a leading brand in the e-cigarette industry.

How does LOST THC ensure the quality and safety of our products?

Through our strict quality control system, we ensure that every e-cigarette and liquid meets international safety standards. All raw materials are carefully screened and a number of tests are carried out to ensure the stability and safety of the equipment and the fume.

What are the advantages of LOST THC e-cigarettes?
  • High-quality e-liquids for a pure and enjoyable flavor.
  • Advanced device design for easier use.
  • Strict production and quality management to meet safety standards.
  • A wide variety of flavors to cater to different user preferences.
How does LOST THC care about the environment?

LOST THC is committed to minimizing its environmental impact. We use eco-friendly materials and have implemented effective product recycling programs to reduce waste. We encourage our customers to responsibly dispose of e-cigarettes and accessories.

Does LOST THC support social responsibility?

We are dedicated to social responsibility by actively participating in community activities and advocating for sustainable practices. We operate with integrity and transparency and strive to contribute positively to society.

Health & Safety

Can e-cigarettes help with smoking cessation?

E-cigarettes can be a useful tool for some individuals looking to quit smoking by gradually reducing nicotine intake. However, the effectiveness of vaping as a smoking cessation aid varies from person to person. We recommend consulting a healthcare professional before using e-cigarettes for this purpose.

Are LOST THC e-cigarettes safe to use?

Our e-cigarettes undergo rigorous safety testing and meet international quality standards. We use high-quality materials to ensure that our devices are safe to use when operated according to the instructions.

How do I choose the right nicotine strength for e-liquid?

LOST THC offers e-liquids in different nicotine strengths, including nicotine-free, low, and high concentrations. We recommend beginners start with a lower nicotine strength and gradually adjust based on personal preference.

Do e-cigarettes have long-term health effects?

Although e-cigarettes are considered less harmful than traditional smoking, there may still be potential health risks from long-term use. We advise users to exercise caution, especially minors and those with existing health conditions.

Can I use e-cigarettes in public places?

The use of e-cigarettes is regulated differently depending on the country or region. In some places, vaping is restricted in public areas. Please make sure to check and follow local regulations regarding vaping.

Start your vaping journey with LOST THC’s premium e-cigarettes and e-liquids.

Join the LOST THC Experience!